Customer Testimonials

Customer Testimonials

02/12/2016 – edmorillo108 Closed purchase loan. Oceanside, NY Thomas Boyle was very helpful throughout our loan process. Very knowledgeable and answered our questions and concerns in a timely matter. I would recommend him to others without hesitation.
– Edward & Johana M., February 12, 2016

02/10/2016 – zuser20150421205646384 Closed purchase loan. Howard Beach, Queens, New York, NY 11414 Tommy Boyle is very responsive, extremely knowledgeable and I would highly recommend him with any purchase. One thing I can assure with Tommy is that he will answer your call or get right back to you. Closing went extremely smooth and everything that was said was delivered.
– Phil C. , February 10, 2016

– Bruce Graham , January 06, 2016

– Paul Laska and Lauren Sorbera , January 04, 2016

– Kelli Dimitri , December 01, 2015

11/11/2015 – user5012596 Closed purchase loan. Copiague, NY I worked with Tom to secure a mortgage for our new home. He went above and beyond and was able to provide me with a full commitment letter within 48 hours of meeting him. The banks that we dealt with were all non-responsive and did not even bother to take the extra step in helping us get pre -approved for a mortgage. Once Tom gave us our commitment letter we literally closed on our new home within 30 days. I highly recommend him if you are seeking a mortgage. I also constantly recommend him to our new neighbors and friends.
– Susan P., November 11, 2015

Steve Stashin was extremely helpful and knowledgeable throughout the entire process. He was always available and answered every question we had throughout. I would highly recommend Steve and Financial Equities to anyone looking to buy a home on Long Island.
– Ron Kempski, September 28, 2015

“Working with Pat was the best decision we made when we were ready to buy our home. As first-time home buyers, we were clueless about many things and had a lot of questions. Pat was there to answer all of questions in the most timely of fashions. We couldn’t expect any better. Pat was reliable and a pleasure to work with. He eased a lot of the stress that we felt going through the process of getting the mortgage. We highly recommend Pat to any home buyer! His knowledge and expertise exceeded our expectations. We developed a great relationship with Pat while working with him. We cannot say enough great things about our experience!”
– Meghan Dolce, April 13, 2015

Dear Joe, I cannot begin to thank you enough for the outstanding and the “above and beyond the call of duty” level of service you provided for my husband and I during the purchase of our dream condo. It was a breath of fresh air to have you on our side and you helped us as we recovered a bad prior experience. We remember you telling us that “I handle my business the way I handle my personal life” and we are living proof of that promise, dedication and personal. You helped us through our calm moments; our frustrating moments and you NEVER once let go of us until it was done!!! Throughout the entire process, you proved to be exemplary in your knowledge of the business and you are definitely the best at your craft. Joe…you are seriously terrific, dedicated, knowledgeable, hard working (and I mean LONG hours!!) and straight-forward. We can’t forget to mention the incredible team of folks you have and the care they handled us with. Thanks again Joe and with such incredible service you’re going to a tremendous success!!!

Fiona Approo, November 24, 2014

Financial Equities Mortgage Bank has been helping home buyers like you since 1988. Here are recent testimonials from some of our satisfied customers:[This was] my 5th mortgage and it was easily the best experience I have ever had.
– Miguel P., June, 2013

Steven was always available, returned my calls promptly, and answered and resolved my questions/issues quickly and professionally.
– Kenya C., June, 2013

I would like to take a few moments to express my appreciation for your courtesy and professionalism throughout the mortgage refinance process. Your attention to detail, willingness to address all of my questions, and outstanding responsiveness allowed me to complete the refinance with minimal effort and limited time away from my already busy schedule. There were zero glitches along the way and everything was handled with the highest level of attention to detail. You are number one on my list for anyone needing assistance with their mortgage or a refinance.
– Marco R., March, 2013

This is actually our 3rd time dealing with Financial Equities and Michael Vassallo. [Truly] professional in every way. None better.
– John F., February, 2013

We came to Financial Equities because of our past experiences and trust with Tom Marino. Mary, Dolores, Alicia and Christine were top notch. We are real estate professionals and plan to refer others to your team.
– Larry P., February, 2013

Hector is a great asset to your business; He explained everything in easy to understand language. At first I was very hesitant to refinance my loan due to the whole thing being a pain, But Hector made it very easy and quick, all the paperwork was done through e-mail/fax they even came to the house for the signing and we were done in less than a month, even with the blizzards that hit New York! Thanks for all your help I will recommend you to all my friends that want to finance/refinance.
– Ken S., February, 2013

Joe Daly followed up and kept us informed. We will definitely work with Joe again and will refer him to friends and family. He was a pleasure to work with. A real professional!
– Scott M., February, 2013

I would recommend Chris Bhairam and Financial Equities Mortgage Bank to all my friends and family for sure!
– Michael S., February, 2013

I was highly impressed with Gloria Wong and others at Financial Equities Mortgage Bank. When I first sought quotes on refinancing our loan we were currently experiencing an unfortunate situation with a mortgage broker at a different firm that hadn’t closed the loan after 4 1/2 months. Gloria walked me through our options to deal with the issue. His expertise and no pressure sales tactics were refreshing and we used his advice to favorably resolve those issues. When we sought new refinance quotes, another broker quoted us a little bit lower rate. However I felt that Gloria had earned our trust and business. We closed our loan within the timeframe that Gloria told us FE would close our loan by. I will definitely recommend Gloria to others and also contact him to quote on any future loan needs we may have.
– Jason S., February, 2013

Both Steven Stashin and Joe Daly were very Professional, Responsive and honestly took a personal interest in getting the loan completed with the least complications.
– Mario A., November, 2012

Joe Spinelli is knowledgeable, professional, great to work with.
– Jeff W., October, 2012

Mike Vassallo have always exceeded the expectations typical of any professional business I deal with. I have come to trust them completely and know to expect exceptional professionalism and knowledge in all my dealings with them. We had our house construction loan and have refinanced three times with them. As long as the rates are competitive, there is no reason for me to look anywhere else.
– Simon L., October, 2012

Chris Bhairam’s entire team was a pleasure to work with.
– Ed A., August, 2012

All involved were very helpful. Phone calls were always answered…..never had to leave a voice mail.
– Joe M., August, 2012

My loan officer was a tremendous help. We actually talked to another lending company which was a horrible experience and we almost gave up but our loan officer did an amazing job and we now are in our first home because of her.
– Justin O., May, 2012

Our loan officer was great to work with and made the process really simple.
– Ryan D., May, 2012

Everyone I talked to was very helpful, going out of their way to get the transaction completed.
– Marian C., May, 2012

My loan officer was always very prompt and easy to work with.
– Kerry T., May, 2012

My loan officer was very responsive to ensure I closed on time. My loan processor was thorough to ensure I could get the papers where I needed to sign them.
– Pam J., May, 2012

My Loan Officer was wonderful!
– Cassi B., April, 2012

My Loan Officer was really on top of the loan. Called us back promptly when there were issues, frequently called to check in on whether our closing was moving forward, and was generally very responsive.
– Josh D., April, 2012

My loan officer and processor were great to work with. They probably got tired of me dragging my feet. They did a lot of inter-office mailing for me. I appreciated it.
– Mark B., April, 2012

Our loan officer and the loan processor were great to work with.
– Michael M., March, 2012

The people I worked with were very helpful and answered all of our questions – above and beyond. I’d recommend them to anyone who is looking for a house.
– Tyson H., March, 2012

I thought our Loan Officer did an outstanding job of providing my wife and I service throughout the loan process. Everything was stress-free on our end thanks to his efforts.
– Anthony Z., March, 2012

My loan officer is absolutely great!
– Emanuel P., January, 2012

Ryan and Richard were great to work with. They were attentive and accessible throughout the entire process – THANKS GUYS !!!
– Candice B., January, 2012

Chris Bhairam was a pleasure to work with. chris understood my desire to “cut to the chase” and do a simple re-finance. Chris bent over backwards to accommodate, was professional, helpful and communicated well. Wish all transactions could go this smoothly.
– David M., January, 2012

Mike Vassallo was extremely knowledgeable, helpful, concerned and gracious. Your company is fortunate to have such an employee!
– Evan G., January, 2012

I am a loan officer for another bank,so I am very aware of what [my loan officer] did for me.. Near the end of the process I changing loan program with him and he showed great patience with any and all things I threw his way. He is a great asset to your bank.
– Anthony P., January, 2012

The whole team we worked with did very well.
– Andy T., December, 2011

My loan officer rocks!…Without Hector, we wouldn’t own a home.
– Krystal H., September, 2011

My loan officer was very knowledgeable, and was good about answering questions.
– Michael C., September, 2011

My loan officer was so wonderful to work with.
– Linda T., August, 2011

We were extremely satisfied with our Loan Officer. He was very helpful every step of the way and made the process so simple. We really appreciate how he handled our loan.
– Mark R., July, 2011

Keep up the great customer service and upbeat personalities! … Other banks could learn something here!
– Don O., June, 2011

Our new home loan process with First Federal was far better than any others that we have ever experienced. I cannot think of a single thing that could be improved upon.
– Pat C., June, 2011

After four mortgages on different properties, our Loan Officer at Financial Equities Mortgage Bank was the best we have ever worked with.
– Brent S., February, 2011